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Terms and conditions


The menu on the right will direct you to the relevent section regarding Terms and conditions of business between you and Granville Services Ltd. It has been broken down into parts to enable you to find the section quickly.

The section for Broadband contains information relevent to broadband customers. It explains the responsibilities of Granville Services Limited to the Customer and the Customer's responsibilities to Granville Services Limited and to other users of the Service ('Users'). The AUP in particular outlines what Granville Services Limited considers to be unacceptable use of the Internet by our customers so that Granville Services Limited can take appropriate steps against abusers of the Internet.

The section on the Web shop covers details for remote shopping and our returns policies.

The last section on these pages is to explain how Granville Services Limited collects, protects and uses personal data. Granville Services Ltd is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully in accordance with the UK Data Protection Act 1998.